Terms of Service
These Terms govern your use of Speash, a mobile app provided by Coora Labs Inc. By creating an account or using Speash, you agree to these Terms and our Privacy Policy.
Last updated: July 5, 2026
Agreement to These Terms
These Terms of Service (“Terms”) are a binding agreement between you and Coora Labs Inc., a company incorporated in British Columbia, Canada (“Coora Labs,” “we,” “us,” or “our”). These Terms govern your use of the Speash mobile application and related services, including any content, features, subscriptions, and support services we provide through the app or related platforms (collectively, the “Service”).
By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree to these Terms, please do not use the Service.
Eligibility
Speash is intended for users aged 16 and older, as IELTS is generally not recommended for test takers under 16.
By using the Service, you represent that you are at least 16 years old. If you are under the age of majority where you live, you confirm that your parent or legal guardian has reviewed and agreed to these Terms and consents to your use of the Service.
Your Account
To access most features of the Service, you must create an account using email/password, Google sign-in, or Apple sign-in.
You agree to provide accurate and current information, keep your login credentials secure, and accept responsibility for all activity that occurs under your account. If you believe your account has been accessed without authorization, please notify us promptly.
What the Service Provides
Speash is a self-study tool designed to help users practice English speaking and prepare for IELTS-style speaking tasks.
The Service may include features such as:
Repeat and shadowing practice using natural-sounding AI-generated voice audio;
word-by-word speech recognition and pronunciation practice;
IELTS-style mock speaking practice for Parts 1, 2, and 3;
AI-generated model answers, estimated feedback, transcription, translation, and saved practice history; and
free and paid subscription-based learning features.
We may add, modify, limit, suspend, or remove features from time to time as we improve the Service.
Not Affiliated with IELTS
Speash is an independent product. It is not affiliated with, authorized by, endorsed by, sponsored by, or in any way officially connected to IELTS, the British Council, IDP: IELTS Australia, Cambridge University Press & Assessment, or any official IELTS body.
All practice materials provided through the Service are exam-style questions, model answers, explanations, and learning content created or curated by Coora Labs. They are not actual past, current, or live IELTS test questions.
All trademarks, names, and references belong to their respective owners and are used only for descriptive and informational purposes.
AI-Generated Content and No Score Guarantee
The Service uses automated speech recognition and AI language models to transcribe speech, generate model answers, provide estimated feedback, and support self-study.
You understand and agree that:
AI-generated content may contain errors, inaccuracies, omissions, or inappropriate suggestions;
any band score, level, rating, or estimate shown in the Service is an approximation generated by software;
Speash does not provide official IELTS scores, human examiner evaluations, or certified test results;
any feedback or score estimate does not predict or guarantee your actual IELTS performance; and
you are responsible for evaluating whether any content, feedback, or suggestion is appropriate for your own study needs.
We make no guarantee regarding exam outcomes, admissions, immigration applications, employment, academic results, or any other outcome.
Subscriptions, Billing, and Free Tier
7.1 Free Tier
The Service may offer a free tier with limited access to selected features. For example, free users may have daily limits on AI-generated answers, feedback, practice history, or other AI-powered features.
Free-tier limits are part of the product design and may be changed, added, or removed at any time.
7.2 Pro Subscriptions
Speash may offer paid Pro subscriptions through auto-renewing subscription plans, including monthly, 3-month, and yearly billing periods.
Unless otherwise stated in the app, all Pro subscription tiers provide the same Pro feature set and differ only by billing period and price.
7.3 Billing Through App Stores
All purchases are processed by the Apple App Store or Google Play using your store account and are subject to the applicable store’s terms, payment rules, and privacy practices.
We do not currently offer a separate web-based or direct payment method. Payment is charged at confirmation of purchase.
Subscriptions automatically renew unless you cancel through your Apple App Store or Google Play account settings before the renewal deadline set by the applicable store. Apple may require cancellation at least 24 hours before the end of the current subscription period. Google Play cancellation and renewal timing are governed by Google Play’s applicable terms.
You manage or cancel your subscription through your Apple or Google account settings, not inside Speash. Deleting the app does not cancel your subscription.
Refunds are handled by Apple or Google according to their refund policies. We generally cannot issue refunds for purchases processed by Apple or Google.
We may change subscription prices from time to time. Price changes apply to future billing periods and, where required, only after notice and any consent required by the applicable store.
Fair Use and Acceptable Use
The Service is licensed for your personal, non-commercial use only.
To prevent account sharing, abuse, automated access, excessive usage, or usage that is inconsistent with normal personal study, we may apply reasonable technical limits, including limits on simultaneous sessions, rate limits, feature quotas, or temporary access restrictions.
You agree not to:
share, sell, rent, sublicense, or transfer your account or access credentials;
allow another person to use your account;
circumvent quotas, usage limits, subscription restrictions, or technical protections;
access the Service through automated means, including scraping, bots, scripts, or crawlers, except where expressly permitted by us;
reverse engineer, decompile, copy, modify, or create derivative works of the Service except as permitted by law;
extract, download, reproduce, or redistribute our content, including model answers, audio, practice materials, prompts, or explanations, except for your own personal study;
upload, submit, or transmit unlawful, infringing, harmful, abusive, misleading, or malicious content;
interfere with, disrupt, overload, or compromise the Service, our systems, or our security; or
use the Service in a way that violates applicable law or these Terms.
Your Content
You retain ownership of the voice recordings, spoken responses, written responses, and other content you submit through the Service (“Your Content”).
You grant Coora Labs a limited, worldwide, non-exclusive license to process Your Content solely to provide, operate, maintain, secure, and improve the Service for you. This includes allowing our trusted service providers to process Your Content on our behalf as needed to provide the Service, as described in our Privacy Policy.
For example, this license allows us and our service providers to convert your speech to text, translate your responses where requested, generate feedback, save your practice history, enforce usage limits, protect the Service, and provide customer support.
Audio is handled according to the feature you use: recordings made during pronunciation or shadowing practice are not stored by Speash after processing, except for temporary technical logs or backups where necessary for security, debugging, abuse prevention, or legal compliance, as described in the Privacy Policy; while recordings made during mock speaking tests are saved as part of your history and deleted or scheduled for deletion when you delete your account, as described in the Privacy Policy.
We do not claim ownership of Your Content and do not use it to train our own AI models.
Third-Party Service Providers
We use third-party service providers to operate the Service, including for authentication, cloud hosting, speech recognition, AI processing, subscription management, payments, and customer support.
These providers may process Your Content, account information, subscription status, device information, or related data only as needed to provide their services to us and to support the Service.
Our use of third-party providers is described in more detail in our Privacy Policy.
Our Intellectual Property
The Service, including its software, design, user interface, text, audio, prompts, model answers, practice materials, graphics, logos, and other content, excluding Your Content, is owned by Coora Labs or its licensors and is protected by intellectual property and other laws.
We grant you a personal, limited, revocable, non-transferable, non-exclusive license to use the Service for your own personal study, subject to these Terms.
No rights are granted to you except those expressly stated in these Terms.
Disclaimers
The Service is provided “as is” and “as available.”
To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, security, and non-infringement.
We do not warrant that:
the Service will be uninterrupted, error-free, secure, or available at all times;
AI-generated content will be accurate, complete, appropriate, or reliable;
speech recognition or transcription will always be correct;
your practice history or saved data will always be available without interruption; or
use of the Service will produce any specific exam, academic, immigration, employment, or learning result.
Nothing in these Terms limits any rights that cannot be limited under applicable consumer-protection law.
Limitation of Liability
To the maximum extent permitted by law, Coora Labs and its officers, directors, employees, contractors, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, opportunities, goodwill, exam outcomes, admissions outcomes, immigration outcomes, or other results arising from or related to your use of the Service.
To the extent permitted by law, our total aggregate liability for any claim relating to the Service will not exceed the greater of:
(a) the amount you paid us for the Service in the 12 months before the claim; or
(b) CAD 50.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless Coora Labs and its officers, directors, employees, contractors, service providers, and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or related to:
your misuse of the Service;
your violation of these Terms;
your violation of applicable law;
Your Content; or
your infringement or violation of any rights of another person or entity,
to the extent permitted by law.
Suspension and Termination
You may stop using the Service at any time. You may also delete your account through the app where this feature is available.
We may suspend, limit, or terminate your access to the Service if we reasonably believe that you have violated these Terms, misused the Service, created risk for us or other users, or if suspension or termination is required by law or by an app store, payment provider, or service provider.
When your account is terminated, your license to use the Service ends. Certain sections of these Terms will continue to apply after termination where their nature requires it, including sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute-related provisions.
Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice through the app, website, email, or another appropriate method and update the “Last updated” date above.
Your continued use of the Service after the updated Terms take effect means that you accept the updated Terms. If you do not agree to the updated Terms, you should stop using the Service.
Governing Law
These Terms are governed by the laws of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-law principles.
This does not remove any mandatory consumer-protection rights you may have under the laws of the country or region where you live.
General
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Coora Labs regarding the Service.
We may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law. You may not assign or transfer these Terms or your rights under them without our prior written consent.
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
Apple and Google Additional Terms
This section applies when you download or use the App through the Apple App Store or Google Play. The applicable store’s terms and policies also govern your use of the App.
19.1 Acknowledgement
These Terms are between you and Coora Labs only, not Apple or Google. Coora Labs, not Apple or Google, is solely responsible for the App and its content.
19.2 Scope of License
Your license to use the App is non-transferable and limited to use on devices that you own or control, as permitted by the applicable store’s usage rules.
19.3 Maintenance and Support
Coora Labs is solely responsible for any maintenance and support for the App. Apple and Google have no obligation to provide maintenance or support for the App.
19.4 Warranty
Coora Labs is solely responsible for any product warranties, whether express or implied, to the extent not effectively disclaimed.
If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, according to Apple’s applicable terms. To the maximum extent permitted by law, Apple will have no other warranty obligation for the App.
19.5 Product Claims
Coora Labs, not Apple or Google, is responsible for addressing any claims relating to the App, including product-liability, regulatory, consumer-protection, and privacy claims.
19.6 Intellectual Property Claims
If a third party claims that the App infringes its intellectual-property rights, Coora Labs, not Apple or Google, is responsible for the investigation, defense, settlement, and discharge of that claim.
19.7 Legal Compliance
You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist-supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
19.8 Third-Party Beneficiary
Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple has the right to enforce these Terms against you as a third-party beneficiary.
For apps obtained through Google Play, Google’s applicable terms and policies also apply.
Contact Us
If you have questions about these Terms, please contact us at:
Coora Labs Inc.
Email: support@speash.app